Frequently asked questions
Quick answers about our services, SmartHIS and working with Smart Softech Services.
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Contact us +91 98668 25500General
What does Smart Softech Services do?
We are a technology, finance and human resource consultancy based in Hyderabad. We help organizations with IT consulting and digital transformation, financial management and accounting, and HR, training and staffing.
We also build products such as SmartHIS, our hospital information system, and work in artificial intelligence, robotics, machine learning, ERP and blockchain.
Where is your office?
Our office is at No. B, 2nd floor, 5-9-189/401, Lenaine Estate, Abids, Hyderabad, Telangana 500001. You will find a map on our contact page.
Do you work with clients outside India?
Yes. We serve companies across India and the Gulf countries. Our finance team knows Gulf accounting regulations and VAT, and our HR team provides training, career development and staffing in both regions.
How experienced is your team?
Our core members have over two decades of experience in management consulting, working on business transformation projects worldwide. Our finance services come from a team of Chartered Accountants, accounting experts and professionals.
Which industries do you work with?
Our automation and technology solutions cater to banking and finance, oil and gas, healthcare and insurance, and our consulting supports organizations across industries. If you are not sure whether we can help, just ask.
Information Technology
What IT services do you offer?
We provide IT consulting in strategy, innovation, problem solving and business transformation. We identify the gaps in your organization, deliver quick results for short-term goals and build the competencies you need for your long-term vision, helping you adopt digital transformation while reducing risk and cost. More about our IT services.
Can you automate our business processes?
Yes. Our core team has expertise in Robotic Process Automation (RPA), machine learning, artificial intelligence and natural language processing, including translations and OCR (data extraction).
We deliver automation for business process management, IT infrastructure, web, finance and accounts, governance, risk and compliance, and statutory audits. Explore AI & automation.
Do you provide ERP systems?
Yes. Our intelligent ERP systems give you an integrated, real-time view of financials, operations, product planning, sales, marketing and manufacturing. They help you save time and cost, automate processes, forecast and report more easily, and communicate better. Learn about ERP.
What is your “Client-Benefit-First” approach?
It means we right-fit every solution to the individual client instead of offering one-size-fits-all packages. We aim for solutions that are fit for purpose, delivered at speed and great value for money, and we use our experience to help you improve a process before it is automated.
Financial Management
What financial services do you provide?
We offer accounting and bookkeeping, VAT services, financial planning and policy, capital structure and working capital management, project reports and feasibility studies, budgets and cash flow statements, management accounting and cost control, management, operational, quality and environment audits, business valuation and investment counseling. See all financial services.
Can you handle accounting and VAT in the Gulf?
Yes. We specialize in accounting, Value Added Tax (VAT) and related services in the Gulf. Our team is well-versed in Gulf accounting regulations and expert in IFRS and international accounting standards.
Can we outsource our accounts to you?
Yes. We provide accounts outsourcing in India and the Gulf, as a one-stop solution for all your accounting needs.
Human Resource
What HR services do you offer?
We provide corporate training, career development and staffing solutions for companies across India and the Gulf. Whatever business you are in, we can supply trained, professional manpower to match your requirements. More about HR services.
Can you provide staff for short-term projects?
Yes. We provide professional staff for both short and long durations. Partnering with us can also help you reduce head count and operating costs.
SmartHIS
What is SmartHIS?
SmartHIS is our hospital information system. It brings patients, clinical workflows and everyday hospital operations together in one connected workspace, and it is built for hospitals and clinics. Explore SmartHIS.
Which modules does SmartHIS include?
SmartHIS includes Patient, Appointments, Billing, Laboratory, Pharmacy, Inventory, Dashboard, Reports, Security and Administration modules, plus a Doctor Desktop with the live patient queue and OPD summary reports.
Does SmartHIS handle billing and health insurance?
Yes. The Billing module brings patient billing, collections and corporate or individual health insurance details into one connected view.
Can SmartHIS connect to laboratory equipment?
The Laboratory module manages lab tests and results, with integration support for laboratory equipment. Tell us which equipment you use and we will discuss it with you during your demo.
Who can access patient information in SmartHIS?
SmartHIS has a dedicated Security workspace where administrators manage user accounts, so your hospital decides who can sign in. We can walk you through it during a demo.
How can I book a SmartHIS demo?
Book a demo through our contact form, call us on +91 98668 25500 or email [email protected]. We will explore SmartHIS with you and discuss the workflows, modules and integrations your hospital needs.
Working with us
How do we start working together?
Tell us about your goals through our contact form, by phone or by email. We will understand your needs, identify the gaps and propose a solution that suits your precise business needs.
How much do your services cost?
Every engagement is different, so we quote once we understand your requirements. Share what you need and we will come back to you with a proposal that fits your goals.
How quickly will you reply to my message?
Our team responds to messages promptly. For anything urgent, please call us on +91 98668 25500.
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